Privacy policy

This Privacy Policy explains how Mushroom Baby Bamboo (“we”, “us”, or “our”) collects, uses, stores, protects and discloses your personal information when you visit, browse or make purchases on our website https://mushroombabybamboo.shop. Our store sells apparel including rompers, t‑shirts, men’s tops, swimwear, dresses, shorts and jogger pants. For any privacy‑related questions, please contact us at info@mushroombabybamboo.shop. Our online store is powered by Shopify, and Shopify will also process certain personal data as a service provider; further information can be found within this policy.

Personal Information We Collect

We collect personal information you voluntarily provide to us and certain data automatically collected when you interact with our website.

Information You Submit Directly

  • Full name, shipping address, billing address, email address, phone number when you place an order for rompers, t‑shirts, men’s tops, swimwear, dresses, shorts, jogger pants or other merchandise.
  • Order details including order number, purchased items and payment‑related reference information.
  • Messages, feedback, support requests sent via our contact form or email to info@mushroombabybamboo.shop.
  • Any other details you choose to share during pre‑sales consultation, return or refund communications.

Automatically‑Collected Information

When you access https://mushroombabybamboo.shop, we and our technical partners automatically gather non‑identifiable and device‑related information: IP address, browser type, device model, operating system, time of visit, pages viewed, shopping cart activity, click‑through behaviour and referral source. This data is gathered through cookies, pixel tags, web beacons and similar tracking technologies.

How We Use Your Personal Information

We use collected personal information for the following legitimate business purposes:

  1. To process, fulfil and ship your orders for rompers, t‑shirts, men’s tops, swimwear, dresses, shorts and jogger pants, including handling billing, payment confirmation, delivery coordination and post‑sales support such as returns and refunds.
  2. To communicate with you regarding order updates, shipping notifications, return status, replies to customer service emails sent to info@mushroombabybamboo.shop.
  3. To maintain, optimise and secure our website https://mushroombabybamboo.shop; troubleshoot technical errors, detect fraud and prevent unauthorised access.
  4. To understand visitor preferences, analyse store traffic and improve our apparel product offerings and user shopping experience.
  5. To send marketing and promotional emails, only if you explicitly opt‑in to receive such communications. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included within each marketing email.
  6. To comply with applicable legal requirements, respond to valid official requests and enforce our store policies including Return and Refund Policy.

We will never sell your personal information to third‑party marketers without your explicit consent.

Cookies and Tracking Technologies

Our website uses cookies to remember your shopping cart selections, store browsing preferences, gather website analytics and support targeted advertising. You may adjust your web‑browser settings to reject cookies, however disabling cookies may reduce website functionality and prevent proper operation of shopping cart and checkout features. Third‑party analytics and advertising partners may also place their own cookies when you browse our store.

Sharing and Disclosure of Personal Information

We only share your personal data in limited, necessary circumstances as listed below:

  1. Shopify and Service Providers: Our store operates on the Shopify e‑commerce platform. Your order and visitor data will be processed by Shopify to host our store, manage checkout and process transactions. Shopify acts as a data processor and its handling of consumer personal information is governed by Shopify’s Consumer Privacy Policy available at https://www.shopify.com/legal/privacy‑consumers.
  2. Shipping Carriers: We share your delivery name, address and contact details with logistics providers solely for completing product shipment of your ordered apparel items.
  3. Payment Processors: Billing and transaction data are shared with authorised payment service providers for payment authorisation and completion. We do not store full credit‑card or complete payment credentials on our own servers.
  4. Legal Obligations: We may disclose personal information if required by law, court order, government request, or to protect our legal rights, property and safety of our customers and the public.
  5. Business Transfer: In the event of merger, acquisition or sale of all or part of our business assets, customer personal information may be transferred as part of the business transaction, subject to applicable privacy law.

We will not rent, trade or sell your personal identifiable information to unrelated third parties for external marketing purposes without your clear opt‑in agreement.

Data Retention Period

We retain your personal data only as long as needed for the purposes for which it was collected:

  • Order‑related information will be kept for business record‑keeping, tax and compliance purposes for the period required by applicable local laws.
  • Customer support email records are retained to resolve inquiries and handle after‑sales issues.
  • If you opt‑in for marketing emails, we keep your email address until you choose to unsubscribe.
  • Upon valid deletion request submitted to info@mushroombabybamboo.shop, we will remove your personal data subject to legal record‑keeping obligations that require us to preserve certain information.

Data Security Measures

We adopt commercially reasonable technical and organisational security measures to safeguard your personal information against unauthorised access, loss, alteration or disclosure. Please note that no method of internet transmission or electronic storage can be guaranteed to be 100% secure. All checkout transactions on https://mushroombabybamboo.shop run under encrypted secure connections.

Your Privacy Rights

Depending on your country or region of residence, you may hold the following rights related to your personal data:

  • Right to access copies of personal data we hold about you.
  • Right to request correction of inaccurate personal information.
  • Right to request deletion of your personal data, subject to legal retention requirements.
  • Right to opt‑out of marketing email communications.
  • Right to restrict or object to certain types of data processing activity.

To exercise any of these rights, send a detailed request email to info@mushroombabybamboo.shop. We may require verification of your identity before processing your privacy‑related request.

Third‑Party Links

Our website https://mushroombabybamboo.shop may contain hyperlinks leading to external third‑party websites that are not controlled by Mushroom Baby Bamboo. This Privacy Policy applies exclusively to our own store. We strongly recommend reviewing the privacy policies of any external websites you visit after clicking links on our site. We take no responsibility for data practices of third‑party platforms.

Children’s Privacy

Our store is intended for general‑audience shoppers. We do not knowingly collect personal identifiable information from children under the age of 13. If you believe we have unintentionally gathered data from a child under 13, please email us immediately at info@mushroombabybamboo.shop and we will take prompt steps to remove that information.

Changes to This Privacy Policy

We reserve the right to update or revise this Privacy Policy occasionally. Any revisions will be published on our website at https://mushroombabybamboo.shop. The “Last Updated” date shown at the top of this document will reflect revision timing. Continued use and shopping on our site after policy updates signifies your acceptance of the revised terms.